Privacy Policy
Trendy Sugar
Aurora & Naperville, IL, USA
info@trendysugar.com | 609-706-5193
Effective Date: June 6, 2026
Last Updated: June 6, 2026
1. Introduction
Welcome to Trendy Sugar ("we," "us," or "our"). We are a custom bakery serving Aurora, Naperville, Oswego, Plainfield, Warrenville, Lisle, Bolingbrook, and surrounding Illinois communities.
We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains what information we collect, how we use it, and what rights you have in relation to it. If you have any questions, contact us at info@trendysugar.com.
2. Information We Collect
We collect information you voluntarily provide to us when you:
Submit an order request through our contact form
Email us directly at info@trendysugar.com
Subscribe to our email list
Contact us by phone
The types of personal information we may collect include:
Name - to personalize your order and communications
Email address - to respond to your inquiry or send updates
Phone number - to follow up on order details
Order details - event type, flavor preferences, design notes, and similar information you share with us
Any other information you choose to include in your message
We do not collect payment card information, Social Security numbers, or government-issued ID numbers through our website.
3. How We Use Your Information
We use the information we collect to:
Respond to your order inquiries and custom cake requests
Communicate with you about your order status
Send you updates, promotions, or seasonal offerings (only if you have opted in)
Improve our website and customer experience
We do not sell, rent, or trade your personal information to any third party.
4. Email Communications
If you submit your email address through our website or contact form, you may receive order-related communications from us. If you subscribed to our mailing list, you may also receive occasional promotional emails.
You may opt out of promotional emails at any time by:
Clicking the "unsubscribe" link in any email we send, or
Emailing us at info@trendysugar.com with the subject line "Unsubscribe"
We will process your request promptly. Note: even after unsubscribing from marketing emails, we may still contact you regarding an active order.
5. How We Share Your Information
We do not sell or share your personal information with third parties for their own marketing purposes. We may share information only in the following limited circumstances:
Service providers: We may use trusted third-party tools (such as email platforms or website analytics) that process data on our behalf. These providers are contractually required to protect your information.
Legal compliance: We may disclose information if required by law, court order, or governmental authority.
Business protection: We may share information to protect the rights, property, or safety of Trendy Sugar, our customers, or others.
6. Cookies and Website Analytics
Our website may use cookies or similar tracking technologies to understand how visitors use the site (e.g., pages visited, time spent). This helps us improve our site experience.
You can control cookies through your browser settings. Disabling cookies will not affect your ability to submit an order request.
7. Data Retention
We retain your personal information only for as long as necessary to fulfill your order, comply with legal obligations, and resolve any disputes. If you would like your information deleted, please contact us at info@trendysugar.com.
8. Your Rights Under Illinois Law (BIPA & ICRPA)
If you are a resident of Illinois, you have the following rights regarding your personal information:
Right to know - You may request a copy of the personal information we hold about you.
Right to deletion - You may request that we delete your personal information, subject to certain exceptions.
Right to correct - You may request that we correct inaccurate information.
Right to opt out - You may opt out of receiving marketing communications at any time.
To exercise any of these rights, contact us at:
info@trendysugar.com
or call 609-706-5193
9. Children's Privacy
Our website and services are not directed to children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will delete it promptly.
10. Third-Party Links
Our website may contain links to our social media pages (Facebook, Instagram, TikTok). These third-party platforms have their own privacy policies, and we are not responsible for their practices. We encourage you to review their policies before providing any personal information.
11. Security
We take reasonable technical and organizational measures to protect your personal information from unauthorized access, disclosure, or misuse. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
12. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will update the "Last Updated" date at the top of this page. We encourage you to review this policy periodically. Continued use of our website after changes are posted constitutes your acceptance of the updated policy.
13. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please reach out:
Trendy Sugar
Aurora & Naperville, IL, USA
📧 info@trendysugar.com
📞 609-706-5193
This Privacy Policy was prepared for Trendy Sugar and reflects Illinois privacy law requirements including considerations under the Illinois Personal Information Protection Act (PIPA) and general best practices for small businesses collecting personal data online.